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Choosing a Broker: A New Traders Guide

6.Customer Support

Customer support is an extremely important topic when selecting a broker. Whenever you have questions or issues with your trading platform or trade execution, you should be able to contact your broker’s customer support and ask for help.

Typically, brokers offer a telephone line and e-mail support. However, brokers that really care about their clients should go one step further and add additional ways to contact them. In my personal opinion, live chats are the most convenient and fastest way to resolve any issues you might have. Check the broker’s customer support on its website before you open a trading account.

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